Bobcat customers can come direct to Hawes & Son.
If you have a Bobcat with a suspected warranty fault, you can contact Hawes & Son Ltd directly with the machine details and fault information. We can gather the technical evidence, diagnose the issue and progress authorised repair work where the claim is eligible and approved under the applicable warranty process.
Built around uptime — not workshop queues.
Warranty diagnosis needs clear evidence. The machine identification, hours, customer complaint, photographs or video, fault codes, diagnostic results, cause of failure, repair details and final verification all matter.
Kayleigh handles most initial warranty enquiries, booking and administration. Liam carries out the technical diagnosis and repair work. Warranty approval remains subject to the applicable manufacturer/dealer process and claim terms.
Backed by 14 years working within a Bobcat dealership environment.
Diagnostics and repairs brought directly to the machine where practical.
Fault codes, test results, photos and verification recorded where applicable.
Essex, London and the South East
Mobile warranty support across our normal service area.
Practical Bobcat support in the field.
Bobcat customers can come direct to Hawes & Son.
- Direct customer warranty enquiries
- Machine identification and hour capture
- Photos and video evidence
- Fault-code and diagnostic results
- Cause-of-failure reporting
- Authorised repair where approved
- Final operational verification
- Warranty job documentation
What to send us
- Machine make and model
- Serial number
- Machine hours
- Exact location
- Fault description or work required
- Photos / video where useful
- Any fault codes already shown
Why Hawes & Son
- Bobcat trained engineer
- 14 years Bobcat dealership experience
- Hands-on technical support background
- Full mobile diagnostic capability
- Field-based repairs and verification
- Direct, practical communication
BOBCAT DOWN? CALL LIAM.
For urgent faults call direct. For bookings, parts and general enquiries, Kayleigh handles most initial enquiries.
Useful information before you book.
Can I contact Hawes & Son directly about Bobcat warranty?
Yes. You can contact Hawes & Son directly with the machine details and fault. Any warranty repair remains subject to eligibility, approval and the applicable warranty process.
Do you come to the machine?
Yes. Hawes & Son is a mobile engineering business and attends customer sites, yards and machine locations.
What should I send before booking?
Send the machine model, serial number, hours, exact location and a short description of the fault. Photos or video are useful where the issue is visible.
Do you supply parts?
Yes. Genuine Bobcat parts can be priced alongside suitable aftermarket alternatives where available. Parts are normally paid for before ordering unless agreed otherwise.
Related services & coverage.
Send us the machine details.
For a quote or booking, send the model, serial number, hours, location and what the machine is doing.